Terms and Conditions Greatwall99

1 Introduction & Acceptance of Terms

Welcome to greatwall99, an online sports betting and casino platform operating under the domain greatwall99.win. This Terms and Conditions document constitutes a legally binding agreement between you (the member) and greatwall99.

By completing the registration process, making your first deposit, or using any service offered on this platform, you hereby acknowledge that you have read, understood, and fully agreed to be bound by all terms and conditions stated in this document.

Greatwall99 reserves the right to update or amend these terms at any time. Any changes will be published on this page and take effect immediately upon publication. It is the member's responsibility to review these terms periodically.

2 Member Eligibility

To register and use greatwall99 services, you must meet all of the following eligibility requirements:

• Aged 21 years and above on the date of registration.
• Must be a valid Malaysian citizen or permanent resident.
• Holding an active local bank account in your own name for deposit and withdrawal purposes.
• Never been banned or blocked from any betting platform for fraud or breach of terms.
• Not currently under a self-exclusion period requested through this platform.
• Registering an account in your own name — registering on behalf of another person is strictly prohibited.

Each individual is only permitted to hold one (1) active account only. Holding multiple accounts is a serious violation and may result in all associated accounts being terminated without a refund of any remaining balance.

3 Account Registration

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name (as shown on your ID), ID number, active mobile number, email address, and bank account information.

Greatwall99 carries out a Customer Identity Verification (KYC) comprehensive. You may be asked to submit documents such as:

• Copy of MyKad (both sides)
• Recent bank statement (not older than 3 months)
• Selfie holding your identification document

This KYC process is in place to protect your account and prevent unauthorised access. All documents are securely processed using 256-bit encryption and will not be shared with any third party without your consent.

4 Deposit & Withdrawal

Greatwall99 supports a wide range of local Malaysia payment methods to make your financial transactions more convenient. Deposits are processed automatically and funds are available in your account within minutes.

Withdrawals may only be made to a bank account or eWallet that is under the same name such as your greatwall99 account. greatwall99 does not permit fund transfers to third-party accounts for security and legal compliance reasons.

Greatwall99 reserves the right to request additional documentation before processing withdrawals exceeding RM 10,000 as part of our AML (Anti-Money Laundering) compliance procedures. This process is typically completed within 24 business hours.

5 Bonus & Promotions

Greatwall99 offers a wide range of attractive bonuses and promotions to members, including welcome bonuses, daily rebates, weekly cashback, and tournament prizes. All bonuses are subject to the following conditions:

• Rollover Requirement: Every bonus received has a rollover requirement that must be met before a withdrawal is permitted. The rollover rate varies depending on the bonus type and will be clearly stated in the terms of each promotion.
• Validity Period: Bonuses must be used within the designated period. Expired bonuses cannot be reactivated.
• One Active Bonus at a Time: Only one active bonus at a time unless otherwise stated in the relevant promotion's terms.
• Eligible Games: Some bonuses can only be used on specific game categories. Please check the terms of each promotion for more details.
• Bonus Abuse Policy: Any attempt to abuse the bonus system — including the use of multiple accounts, contradictory wagering, or fraud — will result in the bonus balance being forfeited and the account terminated.

6 Betting Rules

All bets placed on the greatwall99 platform are subject to the following rules:

• Bets that have been confirmed and accepted by the system cannot be cancelled by the member except in situations specifically permitted by the system.
• Greatwall99 reserves the right to void or correct any bet placed based on incorrect odds resulting from technical or human error.
• Any attempt to exploit system errors, bugs, or technical loopholes is prohibited and may result in account termination.
• Greatwall99 operates an automated fraud detection system. Suspicious betting patterns will be investigated and the relevant accounts may be temporarily suspended during the investigation.
• The decision of the referee or relevant sports authority is final for betting settlement purposes, unless otherwise stated in the specific rules of each sport.

For detailed rules on each category — sports betting, Live Casino, Slots, and esports — please refer to the rules section within each game category on the platform.

7 Member Conduct

Greatwall99 members are expected to conduct themselves with courtesy and responsibility at all times. The following actions are strictly prohibited:

• Cheating, manipulating, or attempting to manipulate the betting or gaming system.
• Using automation software, bots, or any technical tools to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes (collusion).
• Using a greatwall99 account for any money laundering activities.
• Being rude, threatening, or harassing greatwall99 customer support staff.
• Spreading false or misleading information about greatwall99 to the public.

Violation of any of the above may result in immediate account suspension or termination, and greatwall99 reserves the right to forfeit any balance in accounts found to be involved in activities that breach these rules.

8 Account Closure & Suspension

Greatwall99 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Identity verification failed or fraudulent documents submitted.
• Account inactive (no login or transactions) for more than 12 consecutive months.
• At the request of a competent authority.
• At the member's own request through the voluntary account closure process.

Members who wish to voluntarily close their account may contact our customer support team. Any remaining balance will be returned to the original payment method once all rollover requirements and KYC verification have been completed.

9 Liability Limit

Greatwall99 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:

• Service disruptions due to platform maintenance or circumstances beyond our control.
• Financial losses arising from betting decisions made by the member.
• Technical failures by third parties such as internet service providers or payment gateways.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

In all cases, the maximum total liability of greatwall99 against any claim shall not exceed the net deposit amount you made in the 30 days preceding the claim in question.

10 Privacy Policy & Data Protection

Greatwall99 takes the protection of members' personal data seriously. All information you provide during registration and platform use is securely stored using AES-256 encryption and is only accessible by authorized personnel.

Your data is used for the following purposes only:

• Identity verification and KYC process
• Processing of financial transactions
• Account-related and promotional communications
• Compliance with legal and regulatory requirements

For full details on how we handle your data, please read our Privacy Policy in detail.

11 Responsible Gaming

Greatwall99 is committed to promoting a healthy and responsible betting environment. We provide the following tools to help members manage their betting experience:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Betting Limit: Set the maximum amount you can wager in a single session.
• Self-Exclusion (Cool-off): Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Apply for a long-term self-exclusion (6 months to lifetime) if needed.
• Activity Monitoring: Check your betting history and spending reports at any time.

If you or someone you know is experiencing gambling-related problems, please seek help by visiting the Responsible Gaming us.

12 Amendments & Applicable Law

Greatwall99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we will endeavour to notify members of significant changes via in-platform notifications or email.

Continued use of the platform after any amendments are published constitutes your acceptance of the revised terms. It is best practice to review this page periodically to ensure you are always aware of the latest applicable terms.

These Terms and Conditions are governed by applicable law. Any dispute arising from the use of the greatwall99 platform will be resolved through negotiation first, and if necessary, through binding arbitration.