Greatwall99 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and protect your information as a user of our platform.
All your personal and financial data is protected with AES-256 encryption and the latest TLS protocols.
Your information will not be sold or shared with third parties without your written consent.
You have the right to access, correct, or request the deletion of your personal data at any time.
Greatwall99 complies with the Personal Data Protection Act (PDPA) and all applicable related regulations.
Welcome to greatwall99, the online sports betting and casino platform trusted by over 1.2 million members in Malaysia. We understand that your privacy is a trust we hold with the utmost responsibility.
This Privacy Policy explains in detail how Greatwall99 collects, processes, stores, and protects your personal data when you use our website, mobile app, or any services offered by our platform at greatwall99.win.
By registering an account and using Greatwall99's services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully and to contact us if anything is unclear or requires further clarification.
Greatwall99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. As a responsible data controller, we continuously strive to ensure your data is handled in the safest and most transparent manner.
Greatwall99 collects various types of information to ensure a safe, seamless, and personalised user experience. This information is divided into two main categories:
Information You Provide Directly:
Information Collected Automatically:
| Data Type | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Name & NRIC | Identity verification (KYC), fraud prevention | Mandatory |
| Phone Number | Two-factor authentication (2FA), account communications | Mandatory |
| Transaction notifications, promotional communications | Mandatory | |
| Bank Details | Deposit and withdrawal processing | Mandatory |
| IP Address / Device | Account security, fraud detection | Automatic |
| Betting History | AML compliance, responsible gaming | Automatic |
All information we collect is used responsibly and only for legitimate purposes. Below are the primary ways we use your personal data:
Greatwall99 takes serious investment in world-class data security infrastructure. All member personal and financial data is stored on protected servers monitored 24 hours a day, 7 days a week.
The security measures we implement include:
Greatwall99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in certain limited situations, we may need to share your information with the following parties:
In all instances of data sharing, we ensure that the receiving party adheres to data protection standards equivalent to or higher than our own. Every instance of data sharing is recorded and auditable.
Greatwall99 uses cookies and similar tracking technologies to enhance user experience and maintain platform security. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality and security of the platform. We recommend keeping essential cookies enabled for the best experience.
As a greatwall99 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact the greatwall99 customer support team via Live Chat, available 24/7 within the platform. We will process your request within 14 business days.
Greatwall99 is a wagering platform strictly restricted to individuals of legal age 21 years and above. We do not knowingly collect any personal data from individuals under the age of 21.
If we find that a person under the age of 21 has registered an account or provided personal data to us, we will:
The greatwall99 platform may contain links or integrations to third-party services such as game providers, payment gateways, and identity verification providers. Please note that:
Greatwall99 retains your personal data only for as long as necessary for the purposes set out in this privacy policy, or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Ongoing account management |
| Transaction Records | 7 years after transaction | Legal compliance & taxation |
| KYC Documents | 5 years after account closure | AML requirements & compliance |
| Security Logs | 2 years | Fraud investigation & security |
| Marketing Data | Until consent is withdrawn | Promotional communications |
Once the retention period expires, data will be securely deleted using an irreversible secure deletion method. In cases where data must be retained longer for legal reasons, we will notify you.
Greatwall99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, latest technology, legal requirements, or other reasonable operational reasons.
When we make significant changes to this policy, we will:
We encourage you to review this page periodically to stay informed of the latest way we handle your personal data. Continued use of the platform after any changes are published will be considered your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
Our data protection team will process privacy-related requests within 14 working days. For urgent or complex cases, we will keep you informed of the progress within the first 3 working days.
Greatwall99 respects your rights as a data subject. Below are the six key rights you hold.
Request a full copy of the personal data we hold about you at any time through our customer support.
Update or correct any inaccurate information in your profile by contacting our support team.
Request deletion of your personal data under certain circumstances, subject to any active legal obligations.
Object to the processing of your data for direct marketing purposes or processing based on our legitimate interests.
Withdraw your consent for specific data processing at any time without affecting the validity of prior processing.
Receive your data in a machine-readable format for transfer or use according to your needs.
Greatwall99 invests in the latest security technology to ensure your data and funds are always protected.
The same encryption technology used by leading financial institutions and government agencies worldwide. Every bit of data moving between your device and our servers is fully protected, making any data breach attempt nearly impossible.
Every login and financial transaction is protected with OTP verification via SMS or email. Even if your password is compromised, your account remains secure without the OTP, which is only sent to your registered device.
Our AI system monitors all platform activity 24/7 and automatically detects suspicious patterns such as multiple login attempts, access from unusual locations, or abnormal transactions, taking immediate action when necessary.
Greatwall99's data security and privacy systems undergo rigorous independent audits on a regular basis by certified cybersecurity firms. Audit reports are available for review, ensuring we consistently meet the highest industry standards.